Unit+3+system+life+cycle+-+Robin+Woeste

Identifying the Problem

There are some problems at the tuck shop: 1) The queues at the for food or drinks are too long 2) There is not a big enough variety of food / beverages at the tuck shop. 3) The prices at the tuck shop are too high 4) The food you buy is not always hot when I is supposed to be 5) There is not enough space around the tuck shops for students and teachers to sit and enjoy their lunch/snack. 6) Serving area for the staff of the tuck shop is too small.

Proposal I think the school tuck shop should increase the seating area around the tuck shop. I think it is the most important change that needs to take place. This will allow the expansion of the tuck shop which will hopefully let customers get their products faster.

We are doing a unit on the system life cycle and we have decided to improve the tuck shop. We have made surveys on our suggestions to improve the tuck shop. This is my survey with the questions to improve the tuck shop.

Year: __
 * Survey **

// Please circle the bullet points for each answer you choose. //


 * 1) How good is the food at the tuck shop?
 * Terrible
 * Okay
 * Good

2. What do you think of the Variety of food at the tuck shop?
 * Too little
 * Enough



3. If you could add a bigger variety of food to the tuck shop what would it be?

// Please fill in below //

4. How fair are the prices at the tuck shop?


 * Fair
 * Not Fair
 * Okay



5. Would you like to have a new or expanded seating area around the tuck shop?
 * Yes
 * No
 * Don’t Care



6. How long does it take you to buy food/beverages from the tuck shop?
 * 1 – 4 Minutes
 * 4 – 6 Minutes
 * 6 – 10 Minutes



7. By giving classes different lunch periods do you think it would solve the problem of big queues?
 * Yes
 * No
 * Don’t care



8. From 1-10 how would you rate the tuck-shop?

_



Parallel Implementation.

I chose this because it would be an easy transition for customers and staff to get used to. Also if this should fail we could easily turn back to our old system. With this system we will get more staff into the tuck shop because there is too little staff for all of the customers. This will also lead to the expansion of the tuck shop.