Amy+Bicknell+Brown+unit+3+system+life+cycle

1) We have to wait too long to get our food and doing that we get pushed around. 2) The prices at the tuck shop are way too high. 3) They could try doing more than one big meal a day. 4) The tuck shop area is too small. 5) There are no lines; it’s just everyone pushing to get in. 6) There isn’t a very big variety of food and drinks.
 * __ Identifying the problem __**
 * The main problems at the tuck shop are: **

__**My Survey**__
How many times a week do you go to the tuck shop? On average how many times do you go to the tuck shop just to buy a drink? Do you think that there should be a different tuck shop, one for primary, IB students and teachers and then one for the rest of the students (from yr 7- yr 11) ? What do you think about the prices? Should we have a separate tuck shop for just drinks? Do you think there is enough staff working there?
 * 1-2 day(s)
 * 3-4 days
 * Everyday
 * Never
 * Sometimes
 * Always
 * Yes
 * No
 * Don’t mind
 * Very fair
 * Fair
 * Ok
 * Not fair
 * Yes
 * No
 * Don’t mind
 * No
 * Yes

__** My Results from the Survey **__











**__ The Proposal __**

We need to make another tuck shop for the primary, IB students and the teachers, and the old one can be for the rest of the school. This would help because the line of the tuck shops would be a lot shorter and some people will actually get food at break. I don’t think we should have a tuck shop just for drinks because with the lines shorter, you will have enough time to get a drink as well. The prices at the tuck shop are way too high, I think they should lower them, this might bring more customers. We would need at least two more staff working in the second tuck shop; these could even be teachers that have a spare time or any IB students that want to help, or they could hire new staff.

__ Change Over Method __ For my change in the tuck shop I will use the pilot implementation. I choose this because I could lower the price on our old tuck shop (we won’t have opened the second tuck shop yet) and see how that works. During this time the new staff that will work in the second tuck shop can be trained into what they will do. Once that is done I will open the second tuck shop and have the trained staff working there, the prices will be lower and the lines will be shorter. This will hopefully bring more customers.

I will not use parallel running because the way I have done my change to the tuck shop, wouldn’t work. I have two tuck shops and so that wouldn’t work, the changes in the price have to be quick.

I will not use phased implementation because it would just be too slow and it would cost a lot.

I will not use Direct because it would be too confusing, the staff won’t know what the prices are for the food/drinks and the customers wouldn’t know where to go, because there would be two tuck shops. Changing everything over night would complicate a lot of things.


 * __ Flow Chart __**

Get in the line. ---> Wait patiently ---> Get to the front of your line and order what you want. ---> Receive your food/drink and pay ---> Get your change (if there is) and go enjoy your food/drink. Go out of the out sides of the lines.


 * __ What the tuck shops should look like. __**



=__Testing__=

I won’t use abnormal because I think that the tuck shop won’t be able to handle everything.
__ Evaluation __

After we uploaded everything we had to have partner look at our work. I had Sungna Lakhani liked how my work was really detailed and set out well she liked how I used a flow chart to show how my implementation works. I think that my idea for the tuck shop will work well because more people will be able to come buy drinks/food and they will actually get what they want.